Floof Chews FAQ
Questions? We've got you.
Simple answers about Floof Chews, ingredients, dosing, shipping, subscriptions, and our 30-day guarantee.
What is Floof Chews?
Floof Chews is a daily soft chew made for itchy, sensitive dogs. It supports the gut-skin loop with probiotics, prebiotics, omega oils, skin-barrier nutrients, botanicals, and comfort-supporting ingredients.
What makes Floof different from a regular itch supplement?
Most itch supplements focus on one layer, usually omega oils, probiotics, or a few botanicals. Floof is built around the full loop: gut microbiome support, immune calm, nerve comfort, and skin barrier support.
Is Floof a medication?
No. Floof is a food supplement, not a prescription drug. It is designed for daily nutritional support and is not intended to diagnose, treat, cure, or prevent any disease.
How long before I see results?
Most dogs need consistent daily use for the gut-skin support to build. Some owners watch for early coat or comfort changes around weeks 3-4, and we recommend giving Floof a fair daily trial for the full guarantee period.
How do I serve Floof?
Serve Floof as a daily treat or crumble it over food. The chew is designed to be soft, pliable, and easy to break apart.
How many chews should my dog take per day?
Dogs under 30 lbs: 1 chew per day. Dogs 30 lbs and over: 2 chews per day. Do not exceed the suggested daily amount unless your veterinarian tells you otherwise.
How long does one pouch last?
Each pouch contains 30 soft chews. For dogs under 30 lbs, one pouch lasts about 30 days. For dogs 30 lbs and over, one pouch lasts about 15 days.
Why does Floof avoid chicken and pork?
Owners of sensitive dogs often check labels for chicken, pork, and cheap fillers first. Floof avoids chicken and pork so the formula feels easier to trust for dogs with sensitive-skin routines.
Why salmon flavour?
Salmon is one of the most trusted flavours among owners of sensitive dogs. It also helps Floof feel like a treat, which matters because the best supplement is the one your dog will actually eat every day.
Can Floof be used with allergy medication?
Floof is a food supplement, and many owners use supplements alongside a vet protocol. Still, if your dog is on medication or has a medical condition, check with your veterinarian before adding anything new.
What if my dog has food allergies?
Read the full ingredient panel before feeding Floof. If your dog has a known allergy to any ingredient, do not use it. If you are unsure, ask your veterinarian or email us at contact@floofchews.com.
Can Floof cause side effects?
Any new food or supplement can upset a sensitive stomach. Some dogs may need a few days to adjust. If you notice vomiting, diarrhea, swelling, hives, or anything that concerns you, stop use and contact your veterinarian.
When will my order ship?
Orders typically ship within 24 hours on business days. Most orders arrive in 3-5 business days after shipping, depending on your location and carrier timing.
How do I track my order?
Use the tracking link in your shipping confirmation email. If you cannot find it, email contact@floofchews.com with your name and order number.
Can I change or cancel my order?
Email us as soon as possible at contact@floofchews.com. If the order has not shipped yet, we will do our best to help. Once it is in transit, changes may not be possible.
Do you offer subscriptions?
If subscriptions are available on the product page, you can choose Subscribe & Save before checkout. Subscription settings, skips, and cancellations are handled through your account or support.
What if Floof does not work for my dog?
You are covered by our 30-day guarantee on your first order. Email contact@floofchews.com within the guarantee window and The Floof Team will help.
How do returns and exchanges work?
We offer a simple 30-day guarantee on your first order. Refunds include the full value of your order, less a $5 handling fee and original shipping costs. Exchanges are free when available under the policy.
Who do I contact if my question is not here?
Email The Floof Team at contact@floofchews.com. Include your order number if your question is about an existing purchase.
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Floof Chews are made for itchy, sensitive dogs who need daily support from the inside out.
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